GENERAL FAQS

 

Do you have a waitlist for new courses?

We don’t have a waitlist. To keep up to date with new courses join the newsletter. Alternatively, you can follow us on Facebook or Instagram. We announce our new courses firstly on our newsletter and then on social media.

Are the online classes live or pre-recorded?

All non-written classes are pre-recorded so that you can do the classes at a time that suits you. You are able to stop and start the videos as you need to, watch them on your mobile device and view them multiple times to really let all the information sink in. As our students live in multiple time zones we are unable to offer live classes.

Will I receive a certificate?

Yes, you will receive a certificate on completing the course. It is provided to you as a PDF.

How is the course assessed?

Please refer to the FAQ pages of each individual course for an answer to this question which can be found here:

Do I need previous experience to take this course?

Please refer to the course specific FAQs for this question which can be found here:

Are there any academic requirements for the course?

No, however all students must have a good standard of written and spoken English.

Do you offer a lower level course than the Vegan Chef Diploma?

Yes, we offer an online Vegan Cooking Diploma for home cooks, you can find out more about this course here. If a student wants to do the Vegan Chef Diploma but needs more knowledge of basic cooking we recommend they complete the Vegan Cooking Diploma first.

Do you take international students?

Yes. We take students from any country, many of our students live in the US, Australia and mainland Europe. As we take students from multiple time zones the non-written parts of our classes are pre-recorded. Therefore they are available to watch whenever suits you.

Does a student need to be over a specific age?

Yes. Students must be aged 16 or over.

How can I interact with my classmates?

The school has an online study group where students can share their recipe pictures, nutrition articles and chat about the course. This is a great space to connect with likeminded people and something we heartily encourage you to get involved in.

 

 

Who supports the students during the course?

You will always have the support of a suitably trained tutor. The teacher will have at least two years of experience in the subject plus teaching experience. We aim for each course to be overseen by one teacher throughout the entirety of the course, however in the event of sickness we may have to use another teacher.

You have support from our non-teaching staff throughout the course. You can email them with any issues you may be having:

hello@theveganchefschool.com for general queries

If you wish to contact your teacher with questions we ask that you email hello@theveganchefschool.com. Our support staff are very knowledgeable and may be able to answer your question. If they are not able to do so they will forward your question to the teacher.

What teacher support is available to students?

You can email us with your query to hello@theveganchefschool.com at any time, on any day. We aim to reply to you within 24 hours (weekdays) or 48 hours (weekends). If your query cannot be handled by our support staff it will be passed onto your teacher who will get in touch with you. A teacher is available to support you from Tuesday to Saturday. You can ask questions via email with your teacher.

How do I enroll in the course?

You can book onto any of the courses by simply selecting the course you want and purchasing it HERE. We are unable to reserve a place without payment. Once we receive your payment we will send you access instructions which will enable you to start your course straight away. All course purchases give you access to the course for one year. A subsequent year extension is available with a fee of 30% of the course price.

How much is the course?

The fees are detailed on the each course page -

Please note that on the online Vegan Chef Diploma and Vegan Cooking Course you will be expected to purchase ingredients and access equipment, however some students opt to borrow some cooking equipment to minimise cost.

Do you provide payment plans, loans or bursaries for your courses?

No, we do not provide payment plans, loans or bursaries for our courses.

What tools do I need to buy?

Click here to see a comprehensive list for the Vegan Chef Diploma.

Click here to see a comprehensive list for the Vegan Cooking Diploma.

With all our courses you will need the use of a computer, laptop, tablet or smartphone to access the course content.

Do you have a cancellation policy?

Yes. You can read our cancellation policy by clicking here.

Is the course open to non vegans?

Yes, we welcome everyone to our school! We have students that are vegan, vegetarian, pescetarian and omnivore.

How can I ask a question not listed here?

If you need further information please email hello@theveganchefschool.com. We kindly ask that you read the FAQ section thoroughly before contacting us, including the course-specific FAQ section for the course you are interested in.